Refund Policy
**Refund Policy for Cozy Corner Home Decor**
At Cozy Corner, we strive to provide our customers with quality home decor products and an excellent shopping experience. Our refund policy is designed to ensure your satisfaction with every purchase.
**Returns and Refunds:**
1. **Damaged or Defective Items:**
- If you receive a damaged or defective item, please contact us within 7 days of receiving the product.
- Provide clear photos of the damaged or defective item, and we will issue a full refund or send a replacement at no extra cost.
2. **Change of Mind:**
- If you wish to return an item due to a change of mind, you may do so within 30 days of the purchase date.
- Items must be unused, in their original packaging, and in resalable condition.
- Customers are responsible for return shipping costs.
- Upon receipt and inspection of the returned item, we will issue a refund for the product cost, excluding the initial shipping fees.
3. **Incorrect Item Received:**
- In the rare event that you receive the wrong item, please contact us immediately.
- We will arrange for the correct item to be shipped to you, and you may be required to return the incorrect item.
**Refund Process:**
1. **Contact Us:**
- To initiate a return or refund, please contact our customer support team at.
2. **Return Authorization:**
- Obtain a return authorization from our customer support team before sending back any items.
3. **Packaging:**
- Pack the item securely, including all original packaging and accessories.
4. **Shipping:**
- Ship the item back to the address provided in the return authorization.
- We recommend using a trackable shipping method to ensure the safe return of the item.
5. **Refund Processing:**
- Once the returned item is received and inspected, we will process the refund within 3-5 business days.
**Exceptions:**
Please note that custom-made or personalized items may not be eligible for return unless they are defective or damaged.
We appreciate your understanding and cooperation with our refund policy at Cozy Corner Home Decor. If you have any questions, feel free to reach out to our customer support team.
At Cozy Corner, we strive to provide our customers with quality home decor products and an excellent shopping experience. Our refund policy is designed to ensure your satisfaction with every purchase.
**Returns and Refunds:**
1. **Damaged or Defective Items:**
- If you receive a damaged or defective item, please contact us within 7 days of receiving the product.
- Provide clear photos of the damaged or defective item, and we will issue a full refund or send a replacement at no extra cost.
2. **Change of Mind:**
- If you wish to return an item due to a change of mind, you may do so within 30 days of the purchase date.
- Items must be unused, in their original packaging, and in resalable condition.
- Customers are responsible for return shipping costs.
- Upon receipt and inspection of the returned item, we will issue a refund for the product cost, excluding the initial shipping fees.
3. **Incorrect Item Received:**
- In the rare event that you receive the wrong item, please contact us immediately.
- We will arrange for the correct item to be shipped to you, and you may be required to return the incorrect item.
**Refund Process:**
1. **Contact Us:**
- To initiate a return or refund, please contact our customer support team at.
2. **Return Authorization:**
- Obtain a return authorization from our customer support team before sending back any items.
3. **Packaging:**
- Pack the item securely, including all original packaging and accessories.
4. **Shipping:**
- Ship the item back to the address provided in the return authorization.
- We recommend using a trackable shipping method to ensure the safe return of the item.
5. **Refund Processing:**
- Once the returned item is received and inspected, we will process the refund within 3-5 business days.
**Exceptions:**
Please note that custom-made or personalized items may not be eligible for return unless they are defective or damaged.
We appreciate your understanding and cooperation with our refund policy at Cozy Corner Home Decor. If you have any questions, feel free to reach out to our customer support team.